For any airport shuttle questions or to make private shuttle reservations, please call our Park City shuttle service at (435) 602-4710.
Airport Shuttle Service - How It Works
when you land in slc
Upon your arrival, part of the airport arrivals process includes receiving a text message from your designated driver. Please respond to this message, as it's essential for ensuring effective shuttle service communication and confirming that your driver is aware you received it.
baggage claim
When you exit the plane, please follow the signs to baggage claim as part of the airport arrivals process. Remember to turn your phone off Airplane mode so that your shuttle service communication can go through and the driver can get in contact with you.
when you collect luggage
Downstairs to Level 1 - Passenger pickup
When you collect your luggage as part of the airport arrivals process and are ready to be picked up, please proceed to Level 1 Passenger Pick-up (illustrated below). Once you arrive at the pick-up spot, send a message to your driver indicating that you are ready for pickup and specify which pillar you are next to. This shuttle service communication will help ensure a smooth experience, as your driver will respond with the ETA and the type of vehicle to look for.
Downstairs to Level 1 - Passenger pickup
Downstairs to Level 1 - Passenger pickup
Proceed downstairs to the passenger pick-up area (Ground Transportation) as part of the airport arrivals process, where clear shuttle service communication will guide you through your options for a smooth transition to your destination.
Please walk outside L2 or L3 doors
Please walk outside L2 or L3 doors
When you're downstairs, exit through the sliding glass doors to follow the airport arrivals process. Make sure to use levels L2 or L3. Additionally, please avoid crossing the crosswalk when outside to ensure clear communication regarding shuttle service as outlined in the airport departures guide.
Wait by pillar 5a or 4a or 3a
Please walk outside L2 or L3 doors
Please wait by pillar 5A, 4A, or 3A as part of the airport arrivals process. Let the driver know which pillar you are at for efficient shuttle service communication. If you encounter any issues connecting with your driver, please reach out to dispatch at 1-435-602-4710 or email info@myshuttleutah.com, following our airport departures guide.
Airport Departures
Departing from SLC Airport
We recommend arriving at the airport 1 1/2 hours prior to flight departure to allow enough time for the airport arrivals process. This timeframe also gives you a chance to review the airport departures guide and coordinate any necessary shuttle service communication.
Text Communication from your driver
SLC Airport Arrivals
The day before your trip, you will receive a text message from your driver regarding the airport arrivals process (Please respond so the driver knows the message was received). Expect to receive this text sometime between 12pm - 8pm mountain time. Your driver will be re-confirming your flight details and estimated arrival time, which is a vital part of our shuttle service communication. This ensures the driver can track the correct flight into SLC and verify that the phone number we have for you is accurate. Having the right flight details is crucial because without it, we would have no way of knowing when you land in SLC, which is critical for a smooth airport departures guide.
SLC Airport Departures
The day before your trip, you will receive a text message from your driver to help you with the airport arrivals process (Please respond so the driver knows the message was received). Expect to receive this text sometime between 12pm - 8pm mountain time. Your driver will be re-confirming your scheduled pickup time and pickup address, which is part of our airport departures guide. Expect the driver to arrive on-time, if not early, to ensure smooth shuttle service communication.